Telefonetica Outsourcing
Take your business to a higher level
6,759
HAPPY CLIENTS
10,300
PROJECTS DELIVERED
20
AWARDS
50
ON GOING PROJECTS
Telefonetica Outsourcing
Elevate your standards
and beat the industry
Your Call-Center basically with no startup cost
Our company can help with the quality of the service!
Hurry! Discuss your business needs with one of our Client Care Specialists.
Choose a plan from our pricing section that best suits your business needs!
Once you buy our plan, we’ll get started in a matter of a few minutes!
The advantages of Telefonetica Outsourcing
If your in-house team doesn’t have the skillset to offer this kind of dedicated support,
our outsourcing can provide these resources at the flip of a switch.
High performing speed and enhanced efficiency of your business processes.
Ability to concentrate on core business activities and the company’s strategy to gain a competitive advantage in the market.
Increased revenue and capital growth.
A shift in focus for specific business needs.
About us
Telefonetica Outsourcing philosophy
Our Vision
Telefonetica´s vision is to deliver relentless consumer empowerment and experience interactions through integration-enabled human task services. We partner with the best and fastest-growing companies in the world to consistently create superior customer experiences. Together we grow, together we give back, and we scale.
WOW factor
Our Excellence Team helps you improve sales, margins and added value and turn your customers into ambassadors of your own brand by improving their satisfaction through FCRR (First Contact Resolution).
What sets us apart
We work from our values, making a difference in our work. At Telefonetica Outsourcing we are different. That's why we develop services to revolutionize the way you work and the results you get. We do this by merging the best of classic and avant-garde theories. Likewise, the culture is consolidated and mobilized by contributing to happiness at work through the development and care of the human being, transforming us into an attractive company to work for and achieving the permanence of people and the productivity of TelefoneticaOutsourcing.
Our values are in
every service we give
Honesty
Humility
Integrity
Respect
Efficiency
Meet Our Team
Rudy Martinez
Founder and CEO
Rudy Martinez
Founder and CEO
Rudy Martinez started his career in the US Navy implementing one of the first modern IT infrastructures onboard a US Warship. As the default IT director for USS John S. McCain DDG-56, he gained a comprehensive understanding of how technology powers the overall mission of an organization. Mr. Martinez then went on to work with many of the finest telecom companies in the US, including Cox Communications, Mitel, and XO Communications before starting his own company.
As an agency, Mr. Martinez led Telefonetica from a startup to an international organization that works with clients globally. Mr. Martinez also enjoys competition throughout the world in sanctioned IRONMAN events for mental toughness and believes in a goal-oriented culture.
Services
Providing remote staffing workforces and business solution
Remote Staffing
For those looking for full-time remote staff who will help their business grow, this is the right service for you. Full-time staff, round-the-clock manager oversight, with a dedicated HR and IT team to assist your remote staff with any administrative or technical problems. This service was built for business leaders who want to focus on making their company run smoothly while not worrying about the additional work that comes with hiring new employees.
Recruitment process outsourcing
Looking to add recruiters at a fraction of the cost or simply hire a remote recruitment department? Whether it’s recruiting for general positions or highly specialized positions like developers, we’ll supply you with a team that gets things done quickly and efficiently.
We’re an extension
of your team
We are so much more than a telephone answering service: we are an extension of your in-house team.
We focus on gaining a complete understanding of your business so that when clients call and you’re not available, they are guaranteed an excellent level of customer service.
We hire the best employees
We initiate working with the best employees, since being a call center answering service provider, we need people possessing the natural ability of customer service, effective communication skills, an excellent memory along with enthusiastic attitude.
Testimonials
Alex Gajano
Vice President of Business Development
GuidePoint Systems
I worked with Telefonetica Outsourcing at Centurylink, It is a great business and very sincere. It has the customer first mentality. I look forward to working with Telefonetica Outsourcing in the future!!
Sean Mccormick
Director of Outbound Sales
OOMA
Telefonetica Outsourcing is an innovative professional with solid business acumen, an engaging communication style, and a dynamic approach to client needs. I value his expertise and track record
Krystel Armand
Chief Executive Officer
CAH USA
I had the pleasure of working with Telefonetica Outsourcing at Cbeyond. It is a business who helped me tremendously with sales techniques and product knowledge.
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