Take your business to higher level
Your Call-Center basically with no startup cost
Hurry! Discuss your business needs with one of our Client Care Specialists.
Choose a plan from our pricing section that best suits your business needs!
Hurry! Discuss your business needs with one of our Client Care Specialists.
If your in-house team doesn’t have the skillset to offer this kind of dedicated support, our outsourcing can provide these resources at the flip of a switch.
Telefonetica Outsourcing philosophy
Telefonetica´s vision is to deliver relentless consumer empowerment and experience interactions through integration-enabled human task services. We partner with the best and fastest-growing companies in the world to consistently create superior customer experiences. Together we grow, together we give back, and we scale.
Our Excellence Team helps you improve sales, margins and added value and turn your customers into ambassadors of your own brand by improving their satisfaction through FCRR (First Contact Resolution).
We work from our values, making a difference in our work. At Telefonetica Outsourcing we are different. That’s why we develop services to revolutionize the way you work and the results you get. We do this by merging the best of classic and avant-garde theories. Likewise, the culture is consolidated and mobilized by contributing to happiness at work through the development and care of the human being, transforming us into an attractive company to work for and achieving the permanence of people and the productivity of TelefoneticaOutsourcing.
Founder and CEO
As an agency, Mr. Martinez led Telefonetica from a startup to an international organization that works with clients globally. Mr. Martinez also enjoys competition throughout the world in sanctioned IRONMAN events for mental toughness and believes in a goal-oriented culture.
Providing remote staffing workforces and business solution
For those looking for full-time remote staff who will help their business grow, this is the right service for you. Full-time staff, round-the-clock manager oversight, with a dedicated HR and IT team to assist your remote staff with any administrative or technical problems. This service was built for business leaders who want to focus on making their company run smoothly while not worrying about the additional work that comes with hiring new employees.
Looking to add recruiters at a fraction of the cost or simply hire a remote recruitment department? Whether it’s recruiting for general positions or highly specialized positions like developers, we’ll supply you with a team that gets things done quickly and efficiently.
We are so much more than a telephone answering service: we are an extension of your in-house team.
We focus on gaining a complete understanding of your business so that when clients call and you’re not available, they are guaranteed an excellent level of customer service.
We initiate working with the best employees, since being a call center answering service provider, we need people possessing the natural ability of customer service, effective communication skills, an excellent memory along with enthusiastic attitude.
Director of Outbound Sales / OOMA
Telefonetica Outsourcing is an innovative professional with solid business acumen, an engaging communication style, and a dynamic approach to client needs. I value his expertise and track record
Chief Executive Officer / CAH USA
I had the pleasure of working with Telefonetica Outsourcing at Cbeyond.
It is a business who helped me tremendously with sales techniques and product knowledge.
Alex Gajano
Vice President of Business Development / GuidePoint Systems